All OOWA products are warranted free from material defects and workmanship under normal use for 12-months from the date of purchase. Defects will be repaired or replaced with the same or equivalent product under the sole discretion of OOWA. A sales receipt is required for this warranty service.
What does this limited warranty cover?
This Limited Warranty covers any defects in materials, or workmanship under normal use during the Warranty Period.
How long does this coverage last?
This warranty runs for 12 months from the date of purchase.
What does this warranty not cover?
This warranty does not cover any defects caused by any misuse, alterations or modifications.Shipping charges associated with returning any product for this warranty service are notcovered under this Limited Warranty.
Please note that the product must be in its original condition, with no damages or scratches. The returned product must be accompanied by a proof of purchase, in the original packaging.
Please contact us to understand more about our return policy and receive a more detailed guide on the next steps. Any returned product that are shipped without informing us prior will not be
handled and the customer is liable for any loss.